Most service businesses lose customers because they simply can’t answer every call—especially when crews are out in the field. Every missed call is usually a lost job.

But not here.

If someone calls and you’re unable to answer, the system automatically sends an SMS message to the caller within seconds. This keeps the customer engaged before they move on to another provider and helps you reclaim leads you would normally lose.

This automated text offers the caller:

• an immediate acknowledgment

• the option to connect with our virtual agent, Olivia

• a link to schedule an estimate online

This single automation can improve lead capture dramatically—especially for busy owners who can’t always pick up the phone.